Technicians
Know the job. Before you take the job.
Scope. Travel. Pay. Clear from the start, on every offer. Paid per approved hour, with the customer approving your photos and your note — not a dispatcher’s guess.
Job offer · Refrigeration
Walk-in cooler · not holding temperature
- Window
- Today, 2:00–4:00 PM
- Travel
- 14 mi · one way
- Pay
- Per approved hour, stated here
- Scope
- Diagnose · photo before and after
- Parts
- Customer approves before install
Before you accept
Three things, stated on every offer.
- Scope
- What the customer reported, the equipment, the photos they sent, and what the visit is expected to cover. Additional work needs the customer’s written approval — you request it from the job, with an amount.
- Travel
- Distance one way from where you are, and the arrival window the customer sees. Accept it only if you can make the window.
- Pay
- Stated on the offer, before you accept. You are paid per approved hour: the hours you record on site, approved by the customer with your photos and note. Parts the customer approves are paid as approved.
The working day
Made for the field.
One app, large targets, nothing clever. Your work is saved on the device before it is submitted, and “saved locally” is never shown as “submitted”.
- 01Go online when you want work. Offers come to your phone with scope, travel and pay.
- 02Accept, and the customer sees your first name and the window.
- 03Tap “on the way” when you leave. Check in when you arrive — a GPS point alone never marks you on site.
- 04Photograph before and after. Record parts and hours. Submit for approval.
- 05The customer approves with your photos in front of them. Your rating is tied to the job; you see your reputation without seeing who rated you.
Requirements
Stated plainly, because customers see them too.
A customer who lets a stranger into a kitchen at 10 PM deserves to know what was checked, by whom and when. These are the requirements, and what each one means for you.
- Background check
- Run by a consumer reporting agency with your written consent before you go online. You see the report, you can dispute it, and no decision is final until you have had the chance to respond — as the law requires.
- Insurance
- Current general liability insurance, which Command verifies and tracks to its expiry date. Auto and workers’ compensation where applicable. Lapsed insurance pauses offers, not your account.
- Credentials
- EPA 608 for refrigerant work, state licences where required, OEM training if you have it — recorded with the issuer and date so a customer can see exactly what was checked.
- Your own business
- You are an independent service provider coordinated through Command, not a Command employee. W-9 on file; payouts to your account.
Apply
The application is on your phone.
Download the app, or text APPLY and we send the link. Tell us your trade, your area and your credentials; consent to the background check; add your insurance. Most of it is photographs of documents you already have.
App store links are published at launch. Read how the phone-first application works. Apply on the web