Multi-unit and facilities teams
Every location. One accountable workflow.
Built to coordinate equipment work across your locations: a portal for your sites and your team, your PO and approval rules enforced on every job, and dispatch that leads with the exceptions.
Work orders · 4 sites
1 approval- Walk-in cooler · Site 0204Waiting on your approvalUpdated 4 min ago
- Ice machine · Site 0310Technician on siteUpdated 11 min ago
- Combi oven · Site 0117Scheduled · Thu 8–10 AMPO-2841
- Fryer · Site 0091Approved · invoice issuedYesterday
The portal
Coordinate equipment work across your locations.
- A PO on every job, if that is your rule.
- Set “PO required” for your organization and no request goes to the network without one. The PO number travels onto the work order and the invoice.
- Approvals with the evidence attached.
- Before and after photos, hours on site, parts with amounts, the technician’s note — above the Approve button. Route approvals to the people on your team with the approver role.
- Invoices that match what you approved.
- Line for line. Approved hours, approved parts, the reference you gave us. Open invoices and their status in one place.
- Your sites, with their history.
- Each location with its address, hours, access notes and billing. Every visit to every unit, in order, with photos and parts.
- A team with the right permissions.
- Owner, administrator, facilities, approver, viewer. A store manager can request; a regional can approve; finance can see invoices and nothing else.
- Response and resolve targets, visible.
- Respond-by and resolve-by on each job, and a dispatch desk that leads with the exceptions — the late window, the missed target — before anything decorative.
Financial control
Nothing is billed that nobody approved.
Approval is a decision with evidence, not a signature on a clipboard. Parts beyond scope are requested with an amount before they are installed. Work complete, documentation accepted, invoice approved and payment are recorded as separate events with a time and an owner — so your records and ours agree.
Approval needed
Decision- Time on site
- 1.5 hours
- Additional parts
- Evaporator fan motor · $180
- Technician note
- Motor seized. Coil cleaned. Holding 36°F at departure.
Talk to us
Tell us about your locations.
How many sites, where, what equipment, how you buy today. We will tell you plainly what Command covers in your markets now, what is coming, and how the portal would fit your approval and PO rules.