Operators
One kitchen or one hundred.
Built for the person standing in front of the equipment: a vetted technician, the terms before you commit, and a status link that tells the truth. No contract, no account, no portal to learn.
3 refrigeration technicians within 25 mi
AvailableEarliest window today, 2:00–4:00 PM · updated 1 min ago
- Diagnostic visit
- Flat, shown here before you confirm
- Labor
- Per approved hour
- Parts
- You approve before install
What you get
Less chasing. More certainty.
- About a minute to request.
- The unit, what it is doing, the site, how to get in. A photo if you have one. That is the whole form — from the page or by text.
- Terms before you commit.
- Who is available near you, the earliest window, and exactly how the visit is priced — diagnostic visit, labor per approved hour, parts approved by you. Confirm with a card hold. Nothing is charged until you approve the work.
- The visit, by text.
- Confirmed, on the way, on site — on a status link you can forward to the owner or the regional. Every update carries the time it was made.
- Photos above the Approve button.
- Before, after, time on site, parts, the technician’s note. You approve hours and parts; the invoice matches what you approved.
- A record that stays with the equipment.
- Every visit to that unit, in order, with its photos and parts. The next technician sees what the last one did.
- No contract. No account.
- Use Command once for the walk-in at 10 PM, or for everything. If you later want sites, a team and a PO rule, the portal is there — with the history you already built.
What it costs
The terms you see are the terms on the invoice.
There is no public rate card, because the honest answer depends on your area, the equipment and the hour. What Command is built to do is show the full terms for your request before you confirm — the diagnostic visit, how labor is counted, how parts are approved — and bill exactly that. Approval, not a timer, is what closes a job.
- A card hold confirms the request; the charge follows your approval of the work.
- Parts beyond the original scope are approved by you, with an amount, before they are installed.
- A visit that did not happen is not charged.
Approval needed
Decision- Time on site
- 1.5 hours
- Additional parts
- Evaporator fan motor · $180
- Technician note
- Motor seized. Coil cleaned. Holding 36°F at departure.
Something down right now?
Start the request. You will see availability and terms before anything is confirmed.
From the kitchen
Text a photo of the unit.
Designed so one photo and a line about what it is doing starts a request, and a status link comes back by text — no app, no account. The number is published at launch.